- outbound focus
- strong, positive team culture
- engage with clients
Are you looking to utilise your strong communication and interpersonal skills in a role with a distinct client focus? Do you enjoy taking ownership and contributing as part of a positive, friendly team? Then this position could be just what you’re seeking for your next step.
CareSuper is a leading industry superannuation fund that cares about its members and employees and provides a positive, supportive work environment. It aims to be the preferred choice of fund for people engaged in administrative, professional, managerial and service related occupations and has an enviable reputation as being a strong performer in the marketplace, experiencing continued and sustained results.
As a result of continued growth, CareSuper is adding to its client services team and you will be a vital link between members and the Fund. The role involves contacting members, drawing on your healthy levels of motivation and capacity to engage people rather than focusing on unrealistic KPIs. Examples of activities include:
- Welcoming new members to the Fund
- Promoting services and products to new members
- Helping members with consolidation, retention and reactivation
With an outgoing, ‘can do’ approach, you are happy to pick up the phone and speak to clients, seeking feedback or informing them of new products and initiatives. Genuine scope for personal and professional development exists for a team player who enjoys working with a degree of autonomy, achieving results and contributing new ideas. Sound like you?